1. Product Selection Select from our scientifically formulated product ranges, each tailored to elevate your daily skin, hair, and body care routine. Browse our clinical-grade collections and bundles to add your targeted treatments to the cart. At Threenity, you will discover premium personal care solutions expertly designed by doctors to cater to your specific concerns and the unique environmental demands of Pakistan.

2. Premium Packaging We prioritize the safety and efficacy of our active ingredients during transit. Every Threenity order is packed with meticulous care using high-quality, secure materials to ensure your products arrive at your doorstep in pristine condition. Glass serums and fragile items receive reinforced protection to prevent any damage or leakage en route.

3. Nationwide Delivery Our dispatch team strives to deliver your orders promptly and securely. Once your order is processed and packed, standard delivery across major cities in Pakistan takes 3 to 5 business days, while deliveries to remote areas may take up to 7 days. We collaborate exclusively with reliable courier partners known for their timely and safe service nationwide.

4. Receiving Your Order The arrival of your new clinical care routine should be a seamless experience. Upon delivery, please take a moment to inspect the external packaging. If you notice any obvious signs of tampering, severe tearing, or damage to the parcel, you have the right to refuse the delivery and return it directly to the courier rider in its original state.

5. Seamless Replacement Policy Your confidence in our dermatological products is our top priority. Please note that correctly fulfilled orders cannot be refunded or exchanged due to strict hygiene protocols. However, if you receive a damaged package or an incorrect item, please keep the product in its original, sealed condition and contact our support team within 48 hours. Once your claim is verified, a replacement order will be dispatched immediately with free delivery.

Order Processing & Delivery Timelines

• Processing Time: All orders are processed and dispatched within 1 to 2 business days (excluding Sundays and national holidays).
• Delivery Time: Standard delivery takes 3 to 5 business days, depending on your city. Deliveries to remote areas may take up to 7 business days.
• Order Tracking: Once your order is dispatched, you can track your order on our website https://threenitycare.com.

Shipping Rates

• Standard Shipping: A flat rate of Rs. 350 applies to all orders nationwide.
• Free Shipping: We offer complimentary shipping on all orders over Rs. 4,999.

Payment Methods We offer Cash on Delivery (COD) nationwide, as well as secure online payment options via bank transfer at checkout.

 

Note: Opened, unsealed, or used items are strictly ineligible for return or replacement.